About — the short version

A marketing agency for people who'd rather not be marketers.

Built from Phuket. Serving Thailand, Sweden, and the United States. Small on purpose. AI-leveraged so we can stay that way and still deliver what a 20-person team would.

The story

We started WebAdapt because most small businesses get terrible marketing.

Not because their marketers are bad people. Because the economics don't work. A proper performance marketing team costs $15k+/month. Most dive shops, pilates studios, and boutique hotels can't justify that. So they end up with a freelancer who "does Facebook ads" for $500/month — which is worse than doing nothing.

We built WebAdapt to close that gap. AI handles the grunt work — ad variant testing, lead qualification, reporting, follow-up — that used to require ten junior marketers. We handle the strategy, the creative direction, the weekly optimization calls. A small senior team with the output of a big one.

The result: professional marketing that actually works, at a price a boutique business can afford. A $1,200/mo retainer that does what a $10k/mo retainer used to — because most of the $10k was paying for humans doing what AI now does better.

THREE TIME ZONES · ONE TEAM
Phuket
Live · +07:00 ICT
Home base
Thailand operations
Stockholm
+06:00 CET
Swedish clients
EU operations
Austin
−12:00 CT
US clients
Americas operations
How we work — the principles

Four things we actually do differently.

01

Plain-English reports.

A 5-minute Loom every Monday. Not a 40-tab dashboard you'll never log into. If we can't explain it in plain English, it probably isn't working.

02

Month-to-month.

No 12-month contracts. If we're not worth keeping, you don't keep us. Every contract has a 30-day exit clause — this isn't a trap.

03

You own everything.

Ad accounts, websites, AI workspaces, CRM — all under your login, not ours. If you leave, you leave with the whole stack.

04

We say no.

If you're an e-commerce brand doing $50k/mo in ad spend, we're wrong for you. If you're a law firm, also wrong. We take lifestyle and experience businesses. That's it.

Who we work with — by design

Lifestyle businesses where experience is the product.

We've gotten good at a specific kind of business: small team, passionate owner, tourist or local customers, booking-based revenue. If that's you, we'll probably be a great fit. If it isn't, we'll tell you on the first call.

DIVE SHOPS

Diving & watersports

PADI / SSI centers, liveaboards, freediving schools. Tourist-heavy destinations where timing and timezone matter.

STUDIOS

Pilates, yoga, boutique fitness

Reformer pilates, yoga retreats, HIIT studios, muay thai camps. Small class-based businesses with membership economics.

WELLNESS

Spas & wellness retreats

Day spas, wellness resorts, health retreats. Visual-first marketing, long booking-consideration windows.

HOSPITALITY

Boutique hotels & villas

3–4 star boutique properties, villa rentals, dive resorts, eco-lodges. Direct-booking-focused, anti-OTA-commission strategy.

WHO WE'RE NOT FOR

DTC e-commerce above $50k/mo ad spend, personal injury law, medspas in saturated US markets, B2B SaaS. Not because we can't — because specialists in those niches will serve you better. We'll gladly refer.

On AI — the honest bit

AI does the grunt work.
Humans do the judgment.

We use AI — a lot of it. Claude for copy and diagnostics. GPT-5 for analysis. Retell for voice agents. n8n + Make for orchestration. AdCreative.ai for creative variants at scale.

What we don't do is pretend the AI is doing the strategy. Every campaign is planned by a human. Every ad that goes live gets approved by a human. Every weekly report is recorded by a human. AI just makes the human faster.

  • AI writes drafts. Humans approve every one before it ships.
  • AI flags anomalies. Humans decide what to do about them.
  • AI handles first-touch with leads. Humans handle every close.
  • AI generates variants. Humans pick the winners.
webadapt ~ how-we-actually-work
// A typical Monday morning 07:00 AI generates the week's report draft 07:45 Human reviews, rewrites, corrects 08:30 Loom recorded for every client 09:00 Sent before coffee's gone cold // The ratio we aim for AI: 80% of the doing Humans: 100% of the deciding // What that means for you Output of a big team Judgment of a senior one Fee of neither
Questions we get on every first call

The honest answers.

How small is "small"? Who actually does the work?

A two-person senior team with AI leverage. We're not a 30-person agency and we're not trying to become one. We take 8–12 clients max, work with them closely, and hit the ceiling rather than scale horizontally. When someone messages us on WhatsApp, a founder answers.

Do you use "AI" as a buzzword, or does it actually do something?

Actually does something. Claude writes first drafts of ad copy, emails, and weekly reports. Retell handles missed calls in Thai and English. n8n orchestrates everything. AdCreative.ai produces 40 creative variants a month so we can test properly. Without AI, this business model doesn't exist at these prices.

Why month-to-month, when every other agency locks in 12 months?

Because 12-month contracts protect the agency, not you. If we're not worth keeping after month 2, you shouldn't be stuck paying us through month 12. Month-to-month forces us to earn the retainer every week. That's the whole point.

You're in Phuket. How does that work for US or Swedish clients?

The time zones actually work out well. Phuket mornings = US evenings (fresh-start work while US is sleeping). Phuket afternoons = Sweden mornings (overlap window for calls). Clients get responses during their business day and delivery during their night. We run weekly calls on whatever time zone the client is in.

What if I've already got someone running my ads?

Common situation. We'll do a free audit of what's running and tell you — honestly — whether what you have is good, bad, or fixable. If it's good, we'll say so and move on. If it's fixable with your current person, we'll tell you how. If it's broken and we can help, we'll explain what we'd do differently.

Who owns the Google Ads account, website, and automations?

You. Always. We set everything up under your logins (or create them in your name if you don't have them). If you leave us, everything stays with you — ad accounts, website files, CRM, AI workspace, the whole stack. No proprietary platform to hold your data hostage.

Do you take commission on ad spend?

No. We charge flat retainers. Your ad spend is paid directly to Google and Meta — we never touch it. This keeps incentives clean: we have no reason to push you to spend more than you should.

What does a free audit actually include?

A 30-minute call where we screen-share through your Google Ads, Meta Ads, and website together. We point at what's broken, what's wasted, and what the 3 highest-impact fixes are. You get a Loom recording of the whole thing afterwards. Whether you hire us or not, you walk away with a clear to-do list.

Still reading? Let's talk.

If you've made it this far, we're probably worth a 30-minute call. No pitch deck, no sales pressure — just a screen-share through your current marketing and an honest opinion.

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